Need Help?
FAQs
The following are some common questions and answers from customers.
If you have any other questions, you can click here to contact our customer service and we will reply to you within 12 hours.
What do I need to prepare to start making samples?
You need to send us the design you want, which can be a clear picture or a detailed technical package, and the size of the garment.
If you don’t have your own design, you can also choose the products on our website to make it.
How much is your sample fee?
Since the design, fabric and accessories of each product are different, it is difficult for us to estimate the specific sample price.
You need to send us the sample design you want to make first, and our designer can give you a quotation after accounting.
Do you send fabric or color samples?
Yes, we will send you the color card together with the sample after the sample is finished
What is your MOQ?
Our MOQ is 50-100pcs, it depends on your design
How Much Is The Shipping Cost?
The freight depends on the country and the weight of the goods, you can click here to contact our customer service to get the price of the freight
How Long Will It Take To Ship To My Country?
The time limit for express delivery is generally 5-7 days
The time limit for sea freight is generally 30-45 days
The time limit for air freight is generally 15-18 days
Is Your Factory Ethical?
We are committed to ethical and fair trade practices.
Our company will not force workers to work. If necessary, we will follow the wishes of workers whether to work overtime. If work overtime, we will also pay for overtime.
We have dedicated staff responsible for cleaning, and we will clean up the garbage in time every day, so our working environment is always clean and tidy.
We will also regularly check the circuit and whether the machine is in good condition to ensure the safety of workers.
What sizes can you make?
Our sizes range from xxs to 5xl, you can provide the size chart, we will customize according to the size you need